Frequently Asked Questions
Everything you need to know about shopping with Roof Boxed
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Simply visit our returns portal to start your request.
How do I find my correct size?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart, as fit can vary between different styles.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I track my order?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.
Are your materials sustainably sourced?
Roof Boxed is committed to ethical fashion. We work closely with suppliers who prioritize organic fabrics and fair labor practices throughout the supply chain.